Why am I so freakin’ exhausted?
That’s a text I received awhile back from a client whose organization is very successful. They are growing, they have a great reputation in their industry, and eighteen months ago was the epitome of a fun place to work.
But a lot had changed in a year.
Matter of fact, when I talked with my client later that day he said that everything had changed. Their success was overwhelming and the result was an organization constantly playing catch up. Everyone was in meetings all the time and those meetings were tense. Clients were unhappy because orders were being missed and customer service was inconsistent - ‘and that NEVER happens to us,’ according to my client.
‘I had a great company. And I want it back.’
Every successful organization (business, school, political campaign, church, non-profit, etc.) hits a wall where the success that once came so easily has become elusive. And chasing what was lost is wearing everybody out.
You’re not making good decisions. Your success has created chaos and that leads to the wrong people making the wrong decisions the wrong way at the wrong time.
You’re flying blind. Maybe you never used goals because you relied on gut feel and intuition to measure success. Or maybe you’re big on goals and you used to crush them. But that was then and this is now. And right now, you’re not hitting your spots.
Everything is falling apart. That’s how it feels when your organization, processes and people are disjointed. No matter what you say, it doesn’t seem like anything is in alignment.
Important things fall through the cracks. Rapid growth creates places where no one is sure who is responsible. And because no one is claiming responsibility, no one is accountable for that project or that client or that widget.
If what I’m describing sounds like you and your company, I have some good news and some bad news.
Here’s the good news. You don’t have to live in chaos forever. In fact, I can guarantee you that the chaos will end.
But here’s the bad news. Without the right plan and strategy, the result will be that your organization takes a step backward. You’ll lose clients. Important leaders will leave. Opportunities for greater impact or larger profits will disappear.
Nobody wants that to happen. Including you, right?
So do you mind if I offer a solution?
I’ll go ahead and tell you it’s the only solution for successful organizations who find themselves living in chaos.
Ready? If you want to successfully navigate your way out of chaos, you have to reimagine how decisions get made.
You have to own up to the fact that ‘winging it’ when it comes to decision-making will never produce the consistent results you need to keep growing. You absolutely must build something new that captures the vision, values and successful practices that fueled your growth in the first place.
You have to transform the organization from an entity built around the founder/owner/pastor into something that can thrive independently of the founder/owner/pastor.
Do you get it? You have to change.
Because if you don’t, no amount of ‘doing what we’ve always done’ will get you where you want to go. The chaos will go away, but you’ll lose momentum and people and opportunities along the way.
So can I make a suggestion?
If you lead a successful organization and you’re living in this kind of exhausting chaos, will you set up a time for us to talk in the next week?
I’d like to hear more about what you’re going through and suggest some possible strategies based on your situation. I know you’re busy - so am I :-) - so let’s shoot for 15 minutes. Absolutely no cost to you.
To help you get started, I’ve created a quick guide to making great decisions every day. It has three simple steps and will help you move decision-making from chaos to consistency. It’s yours, regardless of whether you set up a call.
Oh, and if your organization doesn’t feel chaotic, I can promise you that it will if you continue to be successful. Chaos is not the mark of poor leadership; it’s the badge of good leadership that has built something successful.
So does that mean you should prepare for chaos by downloading my ‘great decisions every day’ guide? Actually, no. At this point, you need to continue to sell more things, add more people, grow more revenue. You didn’t get into the game to design decision-making strategies, did you?
But when your future success leads you into the land of chaos, give me a call and I’ll help you take what you’re doing to the next level.